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Frequently Asked Questions
How long does shipping typically take?▼
Standard shipping usually takes 3-5 business days. Once your order ships, we will send a tracking number so you can monitor your delivery progress.
What is your return policy?▼
We offer a 30-day return policy for all unworn items in original packaging. Simply visit our returns portal to start your exchange or refund process.
Which payment methods do you accept?▼
Shock Surplus accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Afterpay for your convenience.
How do you ensure product quality?▼
Every garment undergoes a rigorous multi-point inspection before shipment. We source premium fabrics and partner with ethical manufacturers to ensure long-lasting durability and superior comfort.
Upgrade Your Wardrobe With Shock Surplus
Discover exclusive seasonal styles and premium fabrics designed for your modern everyday lifestyle.












